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How to Order an Official Transcript

There are a number of delivery options including regular and express mail. Payment is handled online at the same time you order. Tracking options are available, including text messages to your phone.  

*Please note: An electronic transcript is a specially secured PDF file of your transcript that is transmitted via a secure download link from the National Student Clearinghouse directly to the recipient.

*IMPORTANT:

• ����app University does not reissue or certify copies of transcripts from other institutions. Transcripts must be ordered directly from the institution where the coursework was taken.
• Transcripts sent directly from the Office of the Registrar at ����app University electronically via National Student Clearinghouse or on secure, official transcript paper are considered safe and official. These transcripts are accompanied either by a Blue Ribbon Certification or the signature of the University Registrar
• ����app University is not responsible to assure the transcripts will meet the needs of the recipients of these documents.  Recipients are welcome to contact the ����app University Office of the Registrar to verify the veracity of any official transcript sent from ����app University.
• Electronically replicated or photocopied transcripts are not considered official if forwarded to someone other than the requested recipient.
• You will be required to supply the email address where the transcript is to be sent. Please check with the receiving institution to determine the correct address.
• If there is a delivery issue due to a mistaken or bad address or misinterpretation of recipient need, we will not be able to process a refund.
• In order to keep the document secure, special security and rights management is applied to the files. This means, amongst other things, that the download link requires a passcode which will be sent in a separate email from the Clearinghouse. More details about authenticating the document can be found here.

Requesting Transcripts via MyHub:

MyHub is a “digital wallet” to request official transcripts.

How to Access MyHub:

For Current Students: 

• Go to
• Log in using YUAD credentials
• Go to the three bars (main menu) on the top left of the page
• Go to Students
• Student Frequently Used Links card
• Click on Student Dashboard
• Click on MyHub – Transcripts and Verifications
• Set up Multi-Factor Authentication (MFA) – one time only

For Alumni: 

• Go to :
• Choose Sign In With Google or Sign In With LinkedIn
  • MyHub will match your online account with your YU records.
  • Complete the brief form with your name and contact information. (Last 4 #s of your Social Security is optional. If you do not have a Social Security number, you can leave this blank.)
  • If the information provided matches YU’s records, you will proceed to the next step.
  • If the information provided does not match, you will be given a set of questions to confirm your identity. (Users will have 4 attempts to respond to the questions correctly. After 4 unsuccessful attempts, the user will be locked out for 24 hours before they can try again.
• Set up Multi-Factor Authentication (MFA) – one time only

This includes AECOM alumni whose degree was awarded prior to March 1, 2019. 
AECOM alumni enrolled after March 1, 2019 should  the appropriate office directly for further instructions.

MyHub Dashboard

After login, you will be brought to your MyHub Dashboard.  On this page, you can use either the left-side navigation or the buttons in the center to access:

• My Records – include enrollment history and degrees earned
• Self Service - request a transcript or enrollment certificate
• Verification Events - (from the bottom link in the sidebar on the left), logs where, when, and to whom your enrollment information has been sent
• Credentials - integrates with Credly (digital credential manager), allows you to view any Credly digital credentials in one place

If you have attended other post-secondary institutions that also use MyHub, you may see these options available for those institutions in your student dashboard.

Accessing MyHub Outside of the US

At this time, MyHub is only accessible from IP addresses within the United States. To access MyHub from outside of the US, you must use a Virtual Private Network (VPN). 

What if I need more help?

We are here to help you throughout the process. If you get stuck along the way in filling out the form you can always for support in any of our offices. 

How to Self-Service an Unofficial Transcript

Current students can request a secure PDF version of their unofficial transcript to be sent directly to their YU email address. Please note that unofficial transcripts are for student use only. The PDF file can be viewed and printed, but cannot be forwarded to a third-party recipient. To request an official transcript, either for yourself or for a 3rd party, please see instructions above.

*Alumni and inactive students do not have access to unofficial transcripts. All official transcript requests must be made through National Student Clearinghouse.

• Go to
• Log in using YUAD credentials
• Go to the three bars (main menu) on the top left of the page
• Go to Students
• Student Frequently Used Links card
• Click on Student Dashboard
• Under My Student Record, click on Request Emailed Unofficial Transcript

Next Steps:

Transcript Request Address (Screen 1)

• Make no changes to selection criteria
• Click Continue

Select Transcript Type (Screen 2)

• Select Unofficial transcript
• For official transcripts, see instructions above
• Click Continue

Transcript Request options (Screen 3)

• Make no changes to selection criteria
• Click Continue

Transcript Request Summary (Screen 4)

Click Submit Request

Viewing your unofficial, PDF transcript

To view the transcript, check your YU email.

Viewing and saving your unofficial transcript:

• Check your YU email. You should have an email from do_not_reply@yu.edu, with the subject line “YU Unofficial Transcript Request.”
• If you do not see the email within a few minutes, try checking your spam/junk mail folder.
• Your email will contain a password-protected PDF. (The password will be emailed to you.)
• The PDF will contain your current, unofficial YU transcript with an “Unofficial” watermark in orange. This transcript lists all academic work you have completed at ����app University.